Q: What is your minimum stay requirement?

A: Our minimum stay is 2 nights, with a 3-night minimum during holiday periods and peak summer season.

Q: How do I make a reservation?

A: Reservations can be made through our website, Airbnb, VRBO, Booking.com, or by contacting us directly via email.

Q: What is your cancellation policy?

A: Cancellations made 30+ days before arrival receive a full refund minus a $50 processing fee. Cancellations 14-29 days before arrival receive a 50% refund. No refunds are provided for cancellations less than 14 days before arrival.

Q: What are your check-in and check-out times?

A: Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available for an additional fee depending on scheduling.

Q: How do I access the cabin?

A: Prior to your arrival, we’ll send detailed instructions with a door code to access our electronic keypad entry system.

Q: Is there someone on-site?

A: We don’t have staff on-site, but our property manager is available by phone for emergencies and questions.

Q: What are we expected to do before checking out?

A: Please:

• Wash and put away any used dishes
• Place all trash in the outdoor bins
• Turn thermostat to 55°F in winter or 75°F in summer
• Lock all windows and doors
• Text our property manager when you’ve departed

Q: How is the cleaning fee used?

A: The cleaning fee covers laundering of linens, sanitizing surfaces, vacuuming, mopping, and preparing the cabin for the next guests.

Q: Does the cabin have Wi-Fi and cell service?

A: Yes, we provide complimentary Wi-Fi. Cell service can be spotty depending on your carrier, but is generally reliable near the cabin.

Q: Is the cabin air-conditioned?

A: The cabin has central heating but no air conditioning. We provide fans during summer months, though the mountain elevation keeps temperatures comfortable even in peak summer.

Q: Does the cabin have a fireplace?

A: Yes! The cabin features a handsome indoor fireplace and whimsical outdoor fire pit.

Q: What kitchen amenities are provided?

A: Our fully-equipped kitchen includes a refrigerator, stove/oven, microwave, dishwasher, coffee maker, toaster, cookware, and basic spices/condiments.

Q: Do you have laundry facilities?

A: Yes, the cabin has a washer and dryer with complimentary laundry detergent.

Q: Is the cabin pet-friendly?

A: Yes, we do allow pets to accommodate our guests entire family.

Q: How far is Duck Creek Village from popular attractions?

A: Our cabin is:

• 30 minutes from Cedar Breaks National Monument
• 45 minutes from Bryce Canyon National Park
• 1 hour from Zion National Park
• 3 hours from the North Rim of Grand Canyon

Q: What activities are available in Duck Creek Village?

A: Popular activities include hiking, fishing, ATV trails, mountain biking, snowmobiling (winter), and cross-country skiing. The village has several restaurants, shops, and a small grocery store.

Q: Are there hiking trails nearby?

A: Yes! There are numerous trails within minutes of the cabin, including Cascade Falls, Navajo Lake, and Duck Creek Trail. A trail guide is provided in the cabin.

Q: Where is the closest grocery store?

A: Duck Creek Village has a small general store for basics. For full grocery shopping, we recommend stopping in Cedar City (40 minutes away) or Kanab (1 hour away) before arriving.

Q: What’s the best time of year to visit?

A: Each season offers unique experiences:

• Spring (May-June): Wildflowers, mild temperatures, fewer crowds
• Summer (July-August): Warm days, cool nights, perfect for outdoor activities
• Fall (September-October): Beautiful foliage, pleasant temperatures
• Winter (November-April): Snow activities, cozy cabin time, holiday atmosphere

Q: What activities are available in Duck Creek Village?

A: Popular activities include hiking, fishing, ATV trails, mountain biking, snowmobiling (winter), and cross-country skiing. The village has several restaurants, shops, and a small grocery store.

Q: Is the cabin accessible year-round?

A: Yes, but winter visits require a 4WD or AWD vehicle with good snow tires from November through April. The roads are plowed regularly but can be snow-packed.

Q: How cold/hot does it get?

A: Summer temperatures typically range from 70-85°F during the day and 45-55°F at night. Winter temperatures range from 25-40°F during the day and can drop to 10-20°F at night.

Q: What’s your maximum occupancy?

A: The cabin comfortably sleeps 12 guests with the maximum occupancy of 12 guests.

Q: Are there any quiet hours?

A: Yes, quiet hours are from 10:00 PM to 8:00 AM to respect our neighbors and local wildlife.

Q: What items should we bring?

A: We provide linens, towels, and basic toiletries. You should bring personal items, specialized cooking ingredients, and appropriate outdoor gear for planned activities.

Q: Is smoking allowed?

A: No smoking of any kind is permitted inside the cabin or on the deck. A cleaning fee of $500 will be charged for violations.

Q: What’s the nearest medical facility?

A: The closest urgent care is in Panguitch (35 minutes away). The nearest hospital is in Cedar City (40 minutes away).

Q: Who do I contact if something breaks or isn’t working?

A: Please contact our property manager immediately at  951 642-1987. We have local maintenance staff who can address most issues quickly.

Q: Is there a fire evacuation plan?

A: Yes, an evacuation map and emergency procedures are posted on the refrigerator and in each bedroom.